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Frequently asked questions
- Is Express Drug Store a registered UK pharmacy?
- Yes. We are a UK-registered pharmacy and all products we sell are licensed for UK sale.
- How fast is delivery?
- Most orders placed before 2pm GMT on a working day are dispatched the same day. Standard UK delivery typically arrives within 2–3 working days.
- Do you offer free delivery?
- Yes — UK delivery is free on orders over £30. Below that, standard delivery is £3.95.
- Can I get advice from a pharmacist?
- Yes. Email care@expressdrugstore.co.uk during opening hours and our pharmacist team will respond.
- What is your returns policy?
- For safety reasons, medicines cannot be returned once dispatched unless they arrive damaged or incorrect. Contact us within 14 days.
- Do you ship outside the UK?
- Currently we only ship within the United Kingdom.